Tollfree and IVR Reseller Plan

We have been getting queries since long time from interested parties who want to resell our services on a white label platform where they want to create customised plans for their customers and don’t just want to resell our plans.

We heard and worked on it and gladly like to announce our improved and new Reseller program for Toll-Free and IVR numbers where a white-label reseller can create their own plans by customising Rental, FCV and Call-Rate and thats too on their own brand.

Interested? Call 09554443322 or Create a support request from http://support.znisms.com

Missed Call Service with IVR (New Launch)

Missed Call Service with IVR

Missed Call Service (or CBS as we call) is nothing new and in India it is used on daily basis from kids to elders equally. It is also the easiest way to capture leads from the masses as 1. there is no cost involved (i.e. it is toll-free) and 2. any body can use it as dialling is most basic function of any phone.

Till now Missed call service is speech less i.e. one would dial a number, after one ring call will get disconnected and the caller will get an SMS acknowledging his input but it was still very boring and non-interactive.

As usual we were not satisfied with the decade old technology and keep working on it to improve it till we got some breakthrough. Yes, and we did that…

We have finally added the voice to old, boring missed call service provided by our competitors.

You got that right :). We have added voice on this missed call service so that instead of just hanging up the call, we first play an audio prompt like “Thanks for calling, we will get back to you soon.” and only then hangs up the call, which acknowledges the callers that their input has been received.

Want to try a demo? Dial 09598780001

For more details feel free to contact us through iWant 

You don’t need Ziffy Cloud Telephony services

Yes, you don’t need ziffy cloud telephony services if you don’t want:

  1. Welcome audio prompt greets the caller with your company’s name.
  2. Input specific call forwarding (Press 1 or 2 …. 9) with IVR.
  3. 100% call logs on real time basis
  4. Multi-user CRM panel for call management
  5. Multiple call forwarding numbers for failover
    1. Cyclic – Even distribution of calls
    2. Straight – One by one call forwarding depending upon the sequence
  6. Time based call forwarding i.e. different numbers for office hours and different number for after working hours.
  7. Time based audio prompt for after working hours.
  8. Readymade templates, which includes
    1. Subscription: To let users subscribe to your service via IVR
    2. Call Back Request:
    3. Complaint Registration: Caller will get automated complaint number and you will be informed via e-mail.
    4. API Support: To get the caller details on your software/website.
  9. Missed and received call alerts via SMS and e-mail for future reference.
  10. Limit number of calls can be received per hour from a same number to check the abuse from unwanted elements.
  11. Blacklist unwanted and abusive callers so that they can’t call you.
  12. White-listing feature allows you to receive calls only from a specific set of users.
  13. Set working days and hours so that caller will be informed about the same.
  14. Detailed report will be sent via an email everyday, which includes you call pattern, call received and missed.
  15. Check your usage online anytime.
  16. Cloud telephony allows you to receive up to 6000 calls at a time.
  17. No expense on hardware or software at your end.
  18. Click to Call widget for website, which allows your site visitors to call you back without paying a paisa.

Still not convinced? Let us know your requirement and we will get back to you with best possible solution. Visit iWant

Your Wish, Our Command. Customized plan as per your requirement

Your wish is our command. Since every person has a different requirement than why stuck with a ready made plans for your telephony requirements?

Ziffy has launched an innovative service iWant, which allows you to customize the complete plan.

Just visit http://www.ziffy.in/iwant.asp and let us know your requirement and we will get back to you with a customized plan according to your needs.

For more details please feel free to call on 09554443322 or 0522-3098080.

We are hiring at Lucknow, Job Vacancy in a Telecom Startup

As we are growing “thanks to our esteemed customers”, we need better and bigger team to provide world class services to our users.

We are looking for young, talented, hard working (who can give his 90% at work), self-motivated team members in Lucknow, Uttar Pradesh, India.

Call 0522-3049942
or mail your C.V. to chandni@zni.co.in 

Following posts are available:

Online Business Development Executive (10)

Work Profile: Generating leads and handling customer queries received online.
Location: Lucknow
Skills Required:  Excellent written and communication skills (English and Hindi)
Qualification*: Self-confidence
Experience Required: 0.6 year+

Call 0522-3049942
 or mail your C.V. to chandni@zni.co.in

Asst Manager, Sales (2)

Work Profile: Handling customer queries received online, managing team of 5 executives, dealing with corporate clients i.e. understanding their requirements and building a solution around it.
Location: Lucknow
Skills Required:  Excellent written and communication skills (English and Hindi)
Qualification*: Self-confidence
Experience Required: 1 year+

Call 0522-3049942
or mail your C.V. to chandni@zni.co.in

Asst Manager, Customer Experience  (1)

Work Profile: Collecting feedbacks from customers, their pain-points with our services and developing a solution for that.
Location: Lucknow
Skills Required:  Excellent written and communication skills (English and Hindi)
Qualification*: Self-confidence
Experience Required: 1 year+ in customer support

* education only matters when you have confidence

Obvious skills required: Computer knowledge, Team Spirit, Phone etiquettes

Candidate must be living in Lucknow, have at least 6 months of experience in any job, currently working (we do not consider applications where candidate has left his because of working conditions, family problems, medical grounds, employer didn’t paid or gave increment, work pressure, office timings etc.).

Salary and Remuneration 

It will be as per industry standards and depends upon the individual’s performance. We have lot of incentives for every team member.

If, you are willing to work with us please send your C.V/Resume to tushar@zni.co.in and mention the post you are applying for.