Before taking new service, the customer doesn’t know anything about it, do a lot of research online before they make a purchase or commit.
How can your small business engage the visitor if you do not have any attractive way to engage them?
A click-to-call service can do the trick. CTC also called click-for-talk or click-to-dial, is a technology that converts web traffic into voice telephone connections using Voice over IP.
It is a CRM technology because CTC service offers immediate voice connectivity in real time i.e. click-to-callback, where the visitor who is browsing a company’s website can leave their phone number to which a representative can call back.
Either way of using click to call is – it is an interactive button on the web page when you click on the button, initiates a call from the visitor’s computer to a specific phone number or extension.
Click-to-call services can be added everywhere like web pages, emails, text ads, online banner ads. Here are some reasons why you should add CTC services:
Now your customer can easily access you because it is all free for the customer and they do not have to dial a number from their mobile or press more buttons to reach on the live operator. CTC simplifies the calling process, in one click your customer can reach you. All the caller needs are a web browser (where the number will display) and a microphone (to speak and listen) on their device.
Appease your customer
CTC can provide customer satisfaction because when your customer wants to inquire about the payment, refunds, delivery or other support services, prefer to talk over the phone rather than other communication channels like text messages or emails.
Boost your revenue
According to Jupiter research, this technology can increase your revenue by 45 percent because now it is easy for your customer to connect you. On average, companies have experienced 100 percent of an increase in the revenue by using the CTC technology.
Click-to-call is less expensive because a click-to-call voice call is placed over the internet, there are no tolls to pay. So don’t pay for calls you receive, callers can contact you using a regular local-area-code phone number. This saves your customer and your small business money too. That’s why CTC is helpful on e-commerce and product support pages.
Nothing can beat free… right? Yes, you get it right. We are giving away free Virtual Receptionist numbers for life to any business, which is based in Lucknow, U.P., India.
You will get ample incoming credits to run your number smoothly without paying us any thing.
Plan Name: FREEVRLKO Rental: Rs 0 / month FCV: Rs 500 per month (i.e. you don’t have to pay us anything if your usage is less than Rs 500) Call Rate: Rs 1 per minute (Once you crossed the Rs 500 limit then you will be charged Rs 1 per minute) Hidden Charges: None (You pay us nothing to start the services)
What do we need to start your services?
ID and address proof of proprietor (firm) or any one director (company)
One consent that you are agreeing with our Terms of Service
Proof of your business
If there is no usage for consecutive three months on your numbers than ZNI reserve its right to terminate your account.
No illegal use allowed. You can not publish our numbers on promotional SMS.
This offer is not for individual and one proof of business is required.
You will only get one channel in this plan. You can not increase it.
Reselling is not allowed. We will terminate your account if found you are reselling this plan.
This offer is valid for first 1000 customers and on first come first serve basis only. There is no guarantee that you can get this offer.
Don’t go on our words, instead try it your self without paying a paisa for rental or service activation. The best thing you can convert your services to Toll Free 1800 number at any point of time by paying the required charges.
What is Cloud Telephony?
In simple terms it enables you to handle your call traffic 24×7 whether its 1 or 100 or millions per hour without bothering you to buy new hardware or software i.e. infrastructure.
Ziffy handles your calls 24×7 through smart IVR, which is customised as per the company requirement. Handling of calls is not just what you expect from a cloud telephony as it could be done through your secretary also, but along with call handling Ziffy also provides in-depth call analytics and plenty of essential features.
Few reports generated through our system:
100% call logs. Yes, you will not miss a single call even if it rings at odd hours.
Call transfer logs i.e. who handled the call at your end.
No of calls Answered, Rejected, Missed by your executives.
Call duration and CRM panel, which keeps record about every lead.
Impressed? Not yet? Read further,
General features with our service:
Greet every caller with a welcome message.
Call forwarding to different numbers depending upon caller’s input e.g. on pressing “1” call will be transferred to Sales and on pressing “2” call will be transferred to Support.
Missed call alerts via SMS and E-mail.
Set working hours on your IVR i.e. All calls after working hours will be transferred either to alternate number or on voice mail.
Activate Holiday Mode and all callers will be informed for the same without disturbing you.
No telemarketing calls or spam SMS. Manage your own blacklist in the system and calls received through them will be disconnected immediately.
Whitelist enables you to receive calls only from selected numbers.
Click-to-Call for your website and blog.
Get customer input data through API in your database.
Daily reports on your e-mail.
How to get the services?
Visit & register an account at http://ziffy.in/register.asp and send a mail to email@example.com with your registered corporate ID along with ID & Address proof and our ToS signed on your companies letterhead. We will provision the services for your account.
Setup Fee: Rs 2000 Waived
Security: Rs 2200 Waived
Rental (for first three months): Rs 1500 Waived
Rental (from 4th month): Rs 500 per month
Call Charges: Rs 0.15 per minute (fifteen paise)
0522 series land line number
Call 07499490999 to get a feel how your system will work.