IVR stands for Interactive Voice Response System, which enables your callers to dynamically interact with some pre-defined options like “1 for Billing” or “2 for Sales”, etc.. read more
Cloud Based Telephony Solutions For Toll Free Number Virtual IVR Number Missed Call Number Promotional SMS Transactional SMS
Cloud based telephony solution on Toll Free & Virtual IVR numbers enables you to run and manage your telephony infrastructure with a click of a button.
No setup or management cost and unlimited scalability with ZERO infrastructural cost.
Forward your incoming calls on Toll Free IVR number to multiple users with separate login for each user.
Record all your incoming calls on Toll Free IVR for future access. Recordings can be downloaded from the panel or via API.
IVR number real-time call logs and usage statistics gives you actual usage matrix. Check how many calls are missed and how many left in middle.
Advance Business Intelligence (BI) on Toll Free IVR number gives you correct analytics about your team and the callers. Judge performance of your team based on these analytics.
Advance Call Forwarding
With Advance Call Forwarding on Toll Free IVR number you can set multiple agents to attend calls with different forwarding types i.e. Parallel, Straight & Cyclic.
Unlimited Level IVR
Build complex IVRs on the fly on Toll Free IVR number. Unlimited depth IVR flow allows you to create IVRs, which are integrated with your CRM software.
No Infrastructure Required
Cloud Telephony allows you to setup and builds your IVR system on a Toll Free 1800 Number or 10-Digit Virtual Number with zero CAPEX. There is no infrastructure required at your end.
Everything is managed by Ziffy, and you can opt to start with just one user access or from thousands of users simultaneously handling the calls without paying a single paisa to manage the infrastructure. Toll Free & 10-Digit IVR Numbers can be activated in minutes* with redundancy and scalability on demand.
All call logs & recordings#1 on the Toll Free IVR number are available and accessible 24x7 in real-time to monitor the staff performance.
Virtual IVR Number
Caller and you both will pay for the call. Cheaper then Toll Free numbers.
Missed Call Number
Best when you are expecting thousands of call in short span of time.
Latest Blog Posts
Toll-free number service is a top affordable solution that helps businesses to reach their customers without paying much. This number is reflected on the company website and the caller can call on the same number free of cost for any product. read more