IVR stands for Interactive Voice Response System, which enables your callers to dynamically interact with some pre-defined options like “1 for Billing” or “2 for Sales”, etc.. read more
Cloud Based Telephony Solutions For Toll Free Numbers IVR 10-Digit Numbers Missed Call Numbers Promotional SMS Transactional SMS
Cloud based telephony solution enables you to run and manage your telephony infrastructure with a click of a button.
No setup or management cost and unlimited scalability with ZERO infrastructural cost.
Forward your incoming calls to multiple users with seperate login for each user.
Record all your incoming calls for future access. Recordings can be downloaded from the panel or via API.
Real-time call logs and usage statistics gives you actual usage matrix. Check how many calls are missed and how many left in middle.
Advance Business Intellegence (BI) gives you correct analytics about your team and the callers. Judge performance of your team based on these analytics.
Advance Call Forwarding
With Advance Call Forwarding you can set multiple agents to attend calls with different forwarding types i.e. Parallel, Straight & Cyclic.
Unlimited Level IVR
Build complex IVRs on the fly. Unlimited depth IVR flow allows you to create IVRs, which are integrated with your CRM software.
No Infrastructure Required
Cloud Telephony allows you to setup and builds your IVR system on a Toll Free 1800 Number or 10-Digit Virtual Number with zero CAPEX. There is no infrastructure required at your end.
Everything is managed by Ziffy, and you can opt to start with just one user access or from thousands of users simultaneously handling the calls without paying a single paisa to manage the infrastructure. Toll Free & 10-Digit IVR Numbers can be activated in minutes* with redundancy and scalability on demand.
All call logs & recordings#1 available and accessible 24x7 in real-time to monitor the staff performance.
Latest Blog Posts
Toll-free number service is a top affordable solution that helps businesses to reach their customers without paying much. This number is reflected on the company website and the caller can call on the same number free of cost for any product. read more