How Serving Guests Gets Better With Cloud Telephony?

Best customer care service and round the clock availability are the key factors on which success of any industry largely depends. However, when it comes to restaurants, hotels and other similar verticals in the hospitality sector, it is no lesser than a lifeline. This is so because, unchallenged courtesy is what customers expect from any […]

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10 Reasons Why Cloud Telephony Helps in Managing Business Better!

Managing business communication becomes an uphill task especially in the lack of adequate infrastructure. However, communication being the backbone of any business enterprise, needs a special attention. When you are a start up or a business enterprise that has constrained resources, what do you do? Apparently, your first priority would be to get hold of […]

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Are Your Customers Going Unheard? Set IVR

How well you market your products/services is the idea on which your business thrives. So, what do you do to make your product/service reach to the optimum number of potential customers? The trend of people indulging in cold calling is redundant now. Gone are the days of telemarketing and businesses today are switching to smart […]

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Cloud PBX or Hosted Telephony: Which Option Would be Better?

Start ups or small business units with constrained resources often have a hard time managing their own servers as they cannot afford to own a dedicated IT and systems management team. Apparently, to manage premise-based servers that include technical intricacies is an uphill task which takes a lot of time also. No wonder why thousands […]

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Top 5 Features of Bulk SMS Service

When you have marketing campaigns in mind, what do you think would be the right way to go? Whether you are a small enterprise with constrained resources or a big company with tight marketing budget, try using bulk SMS to catapult your brand in the market with efficacy. Every single channel deployed by the big […]

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Why Cloud PBX is a New Itinerary For Call Centers These Days?

Owing to multi-dimensional pressure which is caused either by the changing compliance frameworks or by the bewildering service level agreements, call centers always look out for software solutions. No wonder, why Cloud PBX has become a rage. More call centers than ever today are eying Cloud telephony because of high scalability, flexibility, security and cost […]

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Cloud Telephony Improves Business Communication. Is it So?

Do you know why more businesses than ever are rushing to adopt the cloud? It is so because cloud brings multiple benefits to your businesses. Of late, talks of cloud telephony revolutionizing businesses communication are doing the rounds. Fast and Easy Access to Information: Apparently, just because cloud-hosted communication combine voice, text and document control […]

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