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Month: May 2016

Virtual ReceptionistPosted onMay 30, 2016May 30, 2016

Advantages Of Having Virtual Receptionist

Modern business is reliant on flexibility, availability, and cost efficiency. Customers expect to get exactly what they want, whenever they want, at a price they…

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IVRPosted onMay 27, 2016May 24, 2016

Things to be kept in mind while choosing IVR

It has become a common practice for the companies irrespective of sizes to rely on IVR systems to handle large volume phone calls and assist…

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Toll Free IncomingPosted onMay 25, 2016May 24, 2016

How Cloud Telephony Helps Your Business?

While offering much more flexibility than a traditional phone system, Cloud Telephony is quick, easy, and affordable for any size business. Now a days Cloud…

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Call RecordingPosted onMay 24, 2016

Improve your Agent’s Training by using Call Recording feature

Customer expectations for service are constantly increasing. Now, customers expect more than an answer to their question. They want their problems solved quickly and desire…

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IVRPosted onMay 23, 2016May 23, 2016

How to make a perfect IVR Script

If you are running a business and your company has an IVR system that means first impression is of your Company on most of the…

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Toll Free IncomingPosted onMay 21, 2016May 21, 2016

Why Is Toll Free Important For Call Center?

Having a toll free number is something to offer many advantages to small businesses and professionals throughout the country. Toll free numbers open many doors…

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GeneralPosted onMay 20, 2016May 23, 2016

Why managing call is the best way to satisfy your Customers

The most important thing any business need is customer’s satisfaction and if you are running a business obviously you need to interact with your Customers…

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IVRPosted onMay 18, 2016May 18, 2016

Things not to be done with your IVR messages

Interactive Voice Response(IVR) is a technology that allows a computer to interact with humans through the use of voice and touch-tone telephone keypad inputs. IVR…

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Toll Free IncomingPosted onMay 17, 2016May 17, 2016

How Cloud Telephony Profits E-Commerce Industry

E-Commerce Sector , which started in India in the year 2002, with the start of IRCTC (Online Railway Ticket Booking System),has come a long way.…

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Toll Free IncomingPosted onMay 14, 2016May 14, 2016

Want to cut down your expenses using Conference Call

When it comes to cutting costs, businesses like yours turn to Conference Calling. Conference calling is being used to reduce expenses like travel and saves…

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