Is it difficult for you to manage incoming calls from customers around the world? Or You are not able to transfer the call to the fittest agent? Then you are reading the right thing. Geographic call routing is one such feature available on your toll-free number which allows you to automatically route the call to […]
Projecting any business as the brand is not an overnight effort rather it takes a good portion of time to be done properly. The technology is growing so fast and each new technical advancement enables businesses to step forward a pace towards growth. In the list of such innovative implementations, the vanity number is given […]
A Sales Executive said, “I made it a policy to say “yes” just about every time, but instead of being rewarded for it, it seemed as though I was being punished. The more my clients heard “yes”, the more they demanded, and the more chaotic my life became.” Being a sales executive is not easy, […]
Are you searching for different ways and methods to manage and grow your business? When working hard, making developments and changes you are still not able to make the business manage easily? Do you get a lot of calls and have multiple agents picking up? All this has one solution and that is a Multi-User […]
Competition can be seen in each business industry and banking sector is not any exception of it. In the phase of fast growing services, creating a new and effective product is not enough to lure new customers or retain the existing ones. And it is a fact, that creating new customers is way more tough […]
Have you ever thought that how your team is handling incoming leads? Well, a call recording is a feature which records the call, check the conversation and collect it for future use. Being a businessman it is not possible for you to remember all the important calls and maintain their conversation. For that, when you […]
Although a website designer keeps almost a comprehensive detail about users’ problem before designing the website but still visitors might get confused. You can give a basic idea of your product or service through your content but can’t gratify the visitors fullest in first go. Here comes the concept of ‘call-to-call’. This service enables website […]
Before mentioning why IVR services are important to small organizations today, it is important to describe what IVR services actually are. What are IVR (Interactive Voice Response) services? So many times you hear ‘Welcome to XYZ company’, ‘Press 1 for this’, ‘Press 2 for this’ and so on… Do you know what is it? It […]
Every human being living in a society needs to use communication to gain a respectable name for himself. Similarly, communication is the way of developing a trustworthy name for itself in the market. Here, we try to signify the importance of an Intelligent IVR for a budding startup. The growth of a human ‘from birth’ […]