It is just not enough to establish a business but also indispensable to make it accessible to the customers. Toll-Free numbers allow your customer to contact you without any charge. These numbers are essential for any business since these have benefits like they add credibility to your business, they are easily accessible to customers, save money to customers, offer greater reach to business and more. These numbers are a must if you wish to provide customer satisfaction.
“ Happy customers are more loyal and more likely to refer your business forward, which in turn can increases business growth and increases opportunity”.
A Toll-Free number is a phenomenon which is gaining immense popularity nowadays. There are some growing misconceptions about toll free numbers that need to be cleared.
Debunked here are some common myths that are off-tracking businesses from securing its potential supremely:
Myth # 1: Toll-Free Numbers Cost a Bundle
Fact – Most small business owners think that a toll-free number costs them an arm and a leg and are hesitant to use these numbers. But, they fail to see the bigger picture. Finding the right service for call tracking make a big difference.
These 1800 numbers are thought to be costly and this is the reason a business man think that it is not of their use.
But, you should know that these numbers can generate a huge return on your investment and can cover a wider audience in a short span of time.
Myth # 2: Call-Tracking Feature causes Technical Issues
Fact – Generally it seems that a toll-free number requires greater manpower and staff to perfect them. But, this is absolutely not true.
Implementing a call tracking feature is as simple as adding an extract of codes to the web pages. Call tracking feature starts to fetch useful data as soon as the code is set up. It is easy, effortless and does not require too much technicality.
Myth # 3: Resolving Customers Issues takes Time
Fact – People think that due to disconnected systems, complex user interface and multiple applications causes system overload. But the fact is when a customer query needs a resolution then a toll-free number reduces the overall call handling time and thus speeds up the query.
This is done by setting up multiple channels such as voice mail, email, or personal phone numbers can resolve customer queries.
Myth # 4: SEO Gets Hampered
Fact – Wrong again!! In the past, this was a great deal and people fear that call tracking was harmful to the SEOs. The fear involved that if Google mentioned inconsistent phone numbers of your business, it might push your pages down on the search engines. Well yes, this can be a real fear if the phone numbers are used inappropriately.
Myth # 5: No use of Toll-Free Number because you are focusing on driving Traffic to your Website
Fact – This myth does not mean that you need an easy-to-remember number for advertising. As 20% of people still don’t use the Internet and it is not necessary that they come to your website.
Bill Quimby says-
“The most tangible and measurable benefit of a great vanity number is an increased response rate to all advertising”.
Well yes, A toll-free number can be of great use and a good toll-free number can increase your response rate more by 12% to 42%.
Now, You can see that how these myths are getting between you and valuable data.