Ziffy is India’s leading and only IVR Service Provider, which can provide you IVR service on Toll Free or on a 10-Digit Mobile Number known as Virtual Numbers.
What is IVR?
IVR stands for Interactive Voice Response System, which enables your callers to dynamically interact with some pre-defined options like “1 for Billing” or “2 for Sales”, etc.
IVR also enables you to integrate your database with the system, so that it can check the status of caller or make the IVR more personalized.
What is the Role of IVR Service Providers?
In the era of Adams & Eve, the customers need to install expensive equipment on the premises to enable such sophisticated features but Cloud Telephony has changed the way system works.
Now through an IVR Service Provider, you can rent a number, which already has the advance IVR solution and necessary software to run a 1 user service to thousands of users call center in a matter of minutes.
It eliminates the CAPEX, which was required to set up such a complex system and replaces it with the Cloud-Based Call Center application, which can be accessed through a simple Web-based panel.
IVR Service Cost
IVR is not a very expensive service itself, however the main cost depends on the medium on which you are taking the service e.g. on a Toll Free number it will be costly as you have to pay for the incoming call charges of a Toll Free number as well as for the IVR, while the same service on a Virtual Number will cost you much less even in the longer run.
For more details please feel to contact us from here.