Real time call recording on IVR is now available with all plans. You will be charged a fixed price per recording depending upon the plan.
For more details please send us your query from http://support.znisms.com or call 09554443322
Yes, you don’t need ziffy cloud telephony services if you don’t want:
- Welcome audio prompt greets the caller with your company’s name.
- Input specific call forwarding (Press 1 or 2 …. 9) with IVR.
- 100% call logs on real time basis
- Multi-user CRM panel for call management
- Multiple call forwarding numbers for failover
- Cyclic – Even distribution of calls
- Straight – One by one call forwarding depending upon the sequence
- Time based call forwarding i.e. different numbers for office hours and different number for after working hours.
- Time based audio prompt for after working hours.
- Readymade templates, which includes
- Subscription: To let users subscribe to your service via IVR
- Call Back Request:
- Complaint Registration: Caller will get automated complaint number and you will be informed via e-mail.
- API Support: To get the caller details on your software/website.
- Missed and received call alerts via SMS and e-mail for future reference.
- Limit number of calls can be received per hour from a same number to check the abuse from unwanted elements.
- Blacklist unwanted and abusive callers so that they can’t call you.
- White-listing feature allows you to receive calls only from a specific set of users.
- Set working days and hours so that caller will be informed about the same.
- Detailed report will be sent via an email everyday, which includes you call pattern, call received and missed.
- Check your usage online anytime.
- Cloud telephony allows you to receive up to 6000 calls at a time.
- No expense on hardware or software at your end.
- Click to Call widget for website, which allows your site visitors to call you back without paying a paisa.
Still not convinced? Let us know your requirement and we will get back to you with best possible solution. Visit iWant