We built our first IVR solution when we felt the need for a telephony solution, which can work for us even when we were not working.
Started as a solution for ourselves, it grows to a family of 10,000 active customers across India on the Cloud platform who believed in us and allowed us to serve them.
My sincere thanks to you, for being one of the customers who trusted us and helped us in building a more robust platform we are today.
But even today we feel that just by having a number won’t solve any problem apart from just being a tool to handle the calls automatically. As a business, we need something, which can help the market more prudently and effectively than by just managing the calls.
So, today, we are proud to announce the launching of our Unified Communication Platform for Sales & Marketing.
Ziffy-V2 is a wholly reimagined and designed platform for business to manage the complete sales life cycle of a customer.
It gives you access to:
- A simple CRM (with automatic lead handling)
- Cloud Telephony (tightly integrated with our CRM)
- Web-based lead management tools like Chat-Bots, Notifications, and Toolbars.
- Email & SMS marketing automation tools.
- Marketing Automation
- Social Media Management
- Helpdesk to offer ticket-based support to your customers.
- Invoicing and Quotation
- And more are coming soon.
From today onwards, you can sign-up for our beta program (limited access) from https://app.ziffy.in/register.php and ask our team to link your Ziffy’s telephony number with the new panel.
Not all features are available yet for everyone as we are still testing them. However, you can ask for early access from our support team.
Always, looking forward to your feedback on our new offerings.