Trying to mark your presence in the competitive world? Well, we all try some or the other tactics to remain in the market. If you have a business where you receive thousands of call in a day then here is a right thing for you.
Well, if it often happens with you that an important call may be missed out when your receptionist is not at her place of attending the calls then this Virtual Receptionist helps in attending of about thousands of calls and replaces the need of a human. An auto attendant who receives your call automatically attends the call, greets the customer and directs them to the right person by just simply pressing a number.
Like, When a caller calls and hears a fancy voice saying Press 1 for Sales, Press 2 for Support, Press 3 for Billing, and so on..
The system has a schedule based on when you need them. Like you can decide to have a virtual receptionist on your calls after office hours, on weekend, mornings only, every day, or even can use when your virtual receptionist is on a break or holiday. You can easily customize and change your virtual receptionist schedule anytime.
A Virtual receptionist is definitely a must for your business. As you might have always considered and used a traditional receptionist to handle all calls, the receptionist might fret out what to reply in return which does not happen with a virtual receptionist.
- Available 24/7
A Virtual receptionist is available anytime as the voice is recorded before and played whenever a caller calls the number. Being available 24/7 helps customer makes a call anytime and trust you more. So if you think that you can make customers even after office hours this Virtual receptionist IVR is perfect for you.
Use this virtual receptionist IVR on your toll-free number and let customers greeted by a fancy voice which makes easy for them to leave any query with the assurance that the call will assist them and someone will reciprocate.
- Saves Your Time And Money
Virtual receptionist helps a businessman in managing his time more effectively. An IVR recording makes everyone at the office feel free without any tension of receiving the call and instead focus on their work as they know the call will be made automatically and recorded in the IVR system.
This helps a company in making the investment needed to help their company grow. A virtual receptionist is a great help for your business and proves beneficiary in every way with saved resources.
- Excellent Customer Service
Imagine you make a call to a company and hear a fancy voice on the other side of the receiver, this creates a huge impact on the business and feel that you are being attended whenever you call. This will help you in collecting feedback of clients through IVR and can optimize client’s experience. These services will surely help your business.
IVR represent a managed system which helps in managing customer service in a synchronized manner.
- Lead Generation
When your clients call you they can select their services as per their requirements using the directions given by the IVR. The lead generator can be used to polish and optimize call traffic.
The high quality phone calls impress your customer and also improves attendance at marketing events. It makes your client remember you more through the IVR voice and makes brand images which results in lead generation.
It is a no less fact that virtual receptionist can work wonders for your business. As technology is moving ahead everywhere, for uniqueness and ease in work you should replace your office receptionist now from the virtual receptionist.