Our Features

Customer Support

24x7 ticket based customer support.

Call Recordings

Listen to calls in future.

SMS Acknowledgement

Send SMS based alerts to your callers.

Real-time Alerts

Get alerts for Missed & Recevied calls on your mobile.

Call Logs

Check call analytics in real-time.

IVR Widgets

Ready to use widgets for Complaint management, etc.

Multi-User CRM

Access to CRM for every agent.

Cost Management

Blacklisting & Working Hours setup for cost management.

and more...

No huge setup cost. Pay monthly or yearly with pay-as-you-go billing. Plan starts from Rs 999 per month.
Get the service activated within minutes of KYC document verification.
Access your data from anywhere in the world with user based access and real-time reporting.

Premium Features

Free for callers, Advance call management, No CAPEX or infrastructure requirement with auto-fail over feature makes the Ziffy's Toll Free number offering best in the market.

Along with all the above features, Ziffy also provide API access to manage the call flow and to integrate with different third party softwares and CRM. With Ziffy's IVRS API you can link the calls with any Social Media platform, CRM, ERP or even to HRMS.



What is a Toll Free Number?

A Toll Free number allows the caller to connect with the called party (i.e. the business) without paying for the call unlike the normal person-to-person calls where the called party is charged as per their billing plan.

The call charges are not completely waived off, instead of the caller the called party is charged for the call and usually a premium rate because of the special arrangement.

In India a Toll Free number generally starts from 1800 followed by the operator code (The licensed telecom service provider and usually consists of three digits), which is followed by three to four digits issued by the Telecom operator to their clients.


Why Ziffy as Toll Free Service Provider?

Ziffy is a Toll Free service provider in India, which offer Cloud based telephony services on IVR. Basically Ziffy is an IVR service provider, who offer IVR services either on a Toll Free Number or on a Virtual 10-digit Number.

Ziffy is one of India's leading Toll Free service provider offering Toll Free services in Delhi NCR, Mumbai, Chennai, Kolkata, Ahmedabad, Surat, Indore, Jaipur, Gurgaon and to rest of India.


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