What You Will Get

Toll Free Across India

Free for callers, no matter from where they are calling.

Call Recordings

Record all calls and listen to them later. Always keep a tab on what your agents are talking.

SMS Acknowledgement

Send SMS based alerts to your callers & promote your business.

Real-time Alerts

Get alerts for Missed & Received calls on your mobile.

Call Logs

Check call analytics in real-time. Never miss a call again.

IVR Widgets

Ready to use widgets for Complaint management, Call back request, Text-to-Speech etc.

Multi-User CRM

Access to CRM for every agent.

Cost Saving

Save costs from Blacklisting & Working Hours setup.

and more...

IVR allows you automate most of your regular tasks like attending and greeting the calls, forwarding to different users depending upon user's input etc.
Get the service activated within minutes of KYC document verification.
Access your data from anywhere in the world with user based access and real-time reporting.

Premium Features

Free for callers, Advance call management, No CAPEX or infrastructure requirement with auto-fail over feature makes the Ziffy's Toll Free number offering best in the market.

Along with all the above features, Ziffy also provide API access to manage the call flow and to integrate with different third party softwares and CRM. With Ziffy's IVRS API you can link the calls with any Social Media platform, CRM, ERP or even to HRMS.



What is a Toll Free Number?

A Toll Free number allows the caller to connect with the called party (i.e. the business) without paying for the call unlike the normal person-to-person calls where the called party is charged as per their billing plan.

The call charges are not completely waived off, instead of the caller the called party is charged for the call and usually a premium rate because of the special arrangement.

In India a Toll Free number generally starts from 1800 followed by the operator code (The licensed telecom service provider and usually consists of three digits), which is followed by three to four digits issued by the Telecom operator to their clients.



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