Our Features

Customer Support

24x7 ticket based customer support.

Call Recordings

Listen to calls in future.

SMS Acknowledgement

Send SMS based alerts to your callers.

Real-time Alerts

Get alerts for Missed & Recevied calls on your mobile.

Call Logs

Check call analytics in real-time.

IVR Widgets

Ready to use widgets for Complaint management, etc.

Multi-User CRM

Access to CRM for every agent.

Cost Management

Blacklisting & Working Hours setup for cost management.

and more...

No huge setup cost. Pay monthly or yearly with pay-as-you-go billing. Plan starts from Rs 999 per month.
Get the service activated within minutes of KYC document verification.
Access your data from anywhere in the world with user based access and real-time reporting.

Premium Features

Easy on pocket, Less Spam, Advance call management, No CAPEX or infrastructure requirement with auto-fail over feature makes the Ziffy's Virtual 10-digit IVR number offering best in the market.

Along with all the above features, Ziffy also provide API access to manage the call flow and to integrate with different third party softwares and CRM. With Ziffy's IVRS API you can link the calls with any Social Media platform, CRM, ERP or even to HRMS.



What is a Virtual IVR Number Service?

A virtual 10-digit IVR number is a normal 10-digit mobile number e.g. 9554443322 except it offers more features and better call management than a normal mobile number.

In VMN (Virtual Mobile Number or 10-Digit IVR Number), the caller and the called party both pays for the call however, the charges are distributed among them. Since both parties are paying for the call it is more easy on pocket for businesses and also reduces the spam calls.

Generally the number is issued by the Cloud Telephony provider but your own number can be also used as an IVR number though it is not recommended due to various reasons.


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