Why a Missed Call IVR Number?

There are instances when you can not get all your incoming calls received by the agents and instead would want to call back the caller at your convinience and pace. For example, say you are running a Radio (FM) ad for a slot of 15 seconds and multiple times in a day. In this case you may receive hundreds of calls within 15 seconds and none after that.

In such cases it may not possible to answer each and every call within that short period, hence it is better to get the call logs and then call every caller one by one slowly.

Though it is a missed call number but as the name suggest you can run your IVR on it also.


What is a Missed Call IVR Number?

There are two ways Missed Call numbers can work.

  1. Missed Call Without IVR
  2. Missed Call With IVR
While missed call without IVR can only provide you the list of callers, a Missed Call IVR number will allows you to play a complex IVR also, where you can receive user's input and based on that leads can be categorised for call back.

For example, If your company sells multiple products and each product is handled by a different team then basis of the user's input on the IVR the leads can be forwarded to that particular department instead of a central database.

In Missed Call IVR number, calls can not be forwarded to any agent and it will get disconnected once the IVR announcement is over.


Missed Call IVR Number Types

Missed Call IVR On 1800 Toll Free Number

If you are concerned about branding and doesn't want your customers pay for the call then this is the option for you. The missed call charges ranges from Rs 1 to Rs 1.2 per minute and paid by the called party instead of the caller.

Missed Call IVR On 10-Digit Virtual Mobile Number

If you want to save cost and charging your callers for the call is not a concern then you can go with VMN number. The call charges for the business ranges from Rs 0.25 to Rs 0.5 per minute and caller will pay as per their billing plan.


Benefits of Ziffy's Missed Call IVR Number

You will save cost... a lot of it. No ongoing expenses, No overhead, control your expenses and improve your agent's productivity with Ziffy's Intelligent IVRS.

Ziffy provides you redudant routes to accept and transfer your calls with 99% uptime S.L.A#2 a lot more then what any other service provider gives. Ziffy deploys a nation-wide network of redudant connectivity with operators to provide best uptime, connectivity and scalability.

With a moment notice you can increase the number of channels (simultaneous calls) to 1,80,000 per minute (depending upon your plan) without typing a single word on your computer.

Since, you don't have to maintain any server, database, EPABX or network eventually it will save lot of your's time and money along with the man-power.


Our Features

Customer Support

24x7 ticket based customer support.

Unlimited Calls

Receive unlimited#3 calls.

SMS Acknowledgement

Send SMS based alerts to your callers.

Real-time Alerts

Get alerts for Missed & Recevied calls on your mobile.

Call Logs

Check call analytics in real-time.

IVR Widgets

Ready to use widgets for Complaint management, etc.

Multi-User CRM

Access to CRM for every agent.

Cost Management

Blacklisting & Working Hours setup for cost management.

and more...

No huge setup cost. Pay monthly or yearly with pay-as-you-go billing. Plan starts from Rs 999 per month.
Get the service activated within minutes of KYC document verification.
Access your data from anywhere in the world with user based access and real-time reporting.

Premium Features

Free for callers, Advance call management, No CAPEX or infrastructure requirement with auto-fail over feature makes the Ziffy's Toll Free number offering best in the market.

Along with all the above features, Ziffy also provide API access to manage the call flow and to integrate with different third party softwares and CRM. With Ziffy's IVRS API you can link the calls with any Social Media platform, CRM, ERP or even to HRMS.


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