* All plans are paid annually

Toll Free / Virtual Number IVR Monthly Billing Frequently Asked Questions

Above Toll Free IVR number pricing are on monthly basis payable in advance of the calendar month and usage bills are generated on monthly basis after the end of the billing cycle, which you have to pay within 3 days of bill generation.

Security amount is your credit limit i.e., the maximum amount till, which your account will accept calls and once that limit is reached your account will be temporarily suspended.

Security or credit limit is the maximum amount till, which you will be billed. Once your usage reached to your credit limit your services will be stopped until you increase your credit limit. This feature keeps you safe from the bill shock as you will always remain in control.

MyOperator can be used by different kinds of businesses as per their requirement and suitability. We have created products and pricing considering the requirements of different sizes of businesses. Office IVR is a product for businesses who want simple IVR solution along with the virtual mobile or tollfree number. Cloud call-center is a product designed for businesses seeking advanced solutions like CRM, API integrations and more.

Technically, government of India owns the number. We lease the Toll Free number from the Telecom Service provider to incorporate IVR services over it. So, till you are paying the monthly rental, you have the access of the number and after that we release it back to the TSP.

No, Toll Free IVR numbers are only meant to receive calls. You can not use this number to call somebody.

Sorry, this is an enterprise solution and we do not offer the service to individuals.

Yes, call recordings is free in this billing plan.

Once, we get the payment confirmation, you will get a call from our activation team for further processing of the order. Usually it will take 4-5 working hours. They will give you five random numbers to choose from for the activation.

Activation will take around 8-10 hours, which includes the payment confirmation, KYC process and number selection.

ID and Address proof of the authorised signatory, Copy of GST certificate, PAN card of the company and a scan copy of PO along with payment decleration form mentioning the last 4 digits of the card used to pay for the activation and the payment amount from the card holder himself (self attested).

You can upgrade or downgrade your plan anytime as per your requirements and/or usage. You can do it yourself from your MyOperator panel's billing section, or drop an email to support@myoperator.com with your contact and service details. We'll be happy to assist you.

You can pay via credit card, debit card, net banking, UPI, wallet or cheque. You can also opt for recurring payments options via credit cards or netbanking. Currently, we offer only annual subscription.