* All plans are paid annually

Toll Free IVR Billing Frequently Asked Questions

Now a days Toll Free Numbers are cheap. Before you decide to get a 1800 Toll Free number for your business from an IVR service provider like Ziffy, you may have some questions in mind. We have jot down some of these questions and their answers below for your convenience.

Ziffy issues all the numbers directly on the customer's name. You will be the owner of the number from day one, unlike other service providers who buy the number on their own name and at the end blackmails their customers for renewals.

The charges mentioned here are for the IVR service. Since, the number will be on your name, you will have to pay all the toll free charges and monthly rental to the telecom operator directly. We will charge you for the IVR service only.

After three months of service, if you feel that you do not require the service any more then you can cancel the subscription and can get up to 50% of rental amount paid back. No questions asked.

All of the above Toll Free IVR number pricing are on monthly basis but are billed on yearly basis. You have to pay the yearly rental at the time of activation and usage bills are generated on monthly basis.

All our plans are billed on yearly basis otherwise mentioned specifically.

Security or credit limit is the maximum amount till, which you will be billed. Once your usage reached to your credit limit your services will be stopped until you increase your credit limit. This feature keeps you safe from the bill shock as you will always remain in control.

Technically, government of India owns the number. We lease the Toll Free number from the Telecom Service provider to incorporate IVR services over it. So, till you are paying the monthly rental, you have the access of the number and after that we release it back to the TSP.

No, Toll Free IVR numbers are only meant to receive calls. You can not use this number to call somebody.

Sorry, this is an enterprise solution and we do not offer the service to individuals.

No, call recordings are being charged according to the billing plan.

MyOperator can be used by different kinds of businesses as per their requirement and suitability. We have created products and pricing considering the requirements of different sizes of businesses. Office IVR is a product for businesses who want simple IVR solution along with the virtual mobile or tollfree number. Cloud call-center is a product designed for businesses seeking advanced solutions like CRM, API integrations and more.

FUP means Fair Usage Policy. This is the maximum number of minutes allowed per day and after that the number of channels will be limited to one for rest of the day.

No, all government taxes e.g., GST @ 18% will be charged over the rental amount.