Class Apart From Others

Customer Support

24x7 ticket based customer support.

Call Recordings

Listen to calls in future.

SMS Acknowledgement

Send SMS based alerts to your callers.

Real-time Alerts

Get alerts for Missed & Received calls on your mobile.

Call Logs

Check call analytics in real-time.

IVR Widgets

Ready to use widgets for Complaint management, etc.

Multi-User CRM

Access to CRM for every agent.

Cost Management

Blacklisting & Working Hours setup for cost management.

and more...

No huge setup cost. Pay monthly or yearly with pay-as-you-go billing. Plan starts from Rs 999 per month.
Get the service activated within minutes of KYC document verification.
Access your data from anywhere in the world with user based access and real-time reporting.

Why Go With A Service Aggregator?

Unlike telecom service providers, which only offer vanilla 1800 number service, Ziffy offers many advanced features, which saves a lot of cost for your business. Know More...

Toll Free number service providers like Ziffy works like aggregator, which procure the Toll Free number usually starts with 1800 from a licenses Telecom Service Provider (TSP) and then add value added services like IVR, recording, CRM and then deliver it to the customers.


How Are We Better Then Other Service Providers?

Ziffy provides the best Toll Free IVR features in India, including but not limited to Live Call Transfer & full CRM. Check IVR Features...

Feature Ziffy Competition
Welcome Message
Unlimited Level IVR
Pre-IVR Announcement
Activation In 1 Hour
Click To Call
Full Fledged CRM
IVR Widgets
Live Call Transfer
Black List
White List
Call Back Request
Advance Call Forwarding
Real Time Call Logs
Geographic Routing
Geographic Barring
Set Working Hours
Call Rejection After Working Hours
Voice Mail on Email
Call Recording
Call Conference
Set Max Call Duration
Holiday Mode
Set Max Call Duration


Premium Features

Ziffy offers the most advanced call management solution with No CAPEX or infrastructure requirement.

Ziffy also give you API access to manage the call flow and to integrate with different third party softwares and CRM. With Ziffy's IVRS API you can link the calls with any Social Media platform, CRM, ERP or even to HRMS.



What is a Toll Free Number?

A Toll Free number allows the caller to connect with the called party (i.e. the business) without paying for the call unlike the normal person-to-person calls where the called party is charged as per their billing plan.

The call charges are not completely waived off, instead of the caller the called party is charged for the call and usually a premium rate because of the special arrangement.

In India a Toll Free number generally starts from 1800 followed by the operator code (The licensed telecom service provider and usually consists of three digits), which is followed by three to four digits issued by the Telecom operator to their clients.


Why Ziffy as Toll Free Service Provider?

Ziffy is a Toll Free service provider in India, which offer Cloud based telephony services on IVR. Basically Ziffy is an IVR service provider, who offer IVR services either on a Toll Free Number or on a Virtual 10-digit Number.

Ziffy is one of India's leading Toll Free service provider offering Toll Free services in Delhi NCR, Mumbai, Chennai, Kolkata, Ahmedabad, Surat, Indore, Jaipur, Gurgaon and to rest of India.


Trusted By

Bagrrys Cloud Telephony Client of Ziffy
Coca-Cola Cloud Telephony Client of Ziffy
Dabur Cloud Telephony Client of Ziffy
Hyundai Cloud Telephony Client of Ziffy
McGraw Hill Cloud Telephony Client of Ziffy
Microsoft Cloud Telephony Client of Ziffy
Nielsen Cloud Telephony Client of Ziffy
Hungama Cloud Telephony Client of Ziffy