Ziffy's Toll Free Number Service Benefits

Toll Free Across India

Free for callers, no matter from where they are calling.

Call Recordings

Record all calls and listen to them later. Always keep a tab on what your agents are talking.

SMS Acknowledgement

Send SMS based alerts to your callers & promote your business.

Real-time Alerts

Get alerts for Missed & Received calls on your mobile.

Call Logs

Check call analytics in real-time. Never miss a call again.

IVR Widgets

Ready to use widgets for Complaint management, Call back request, Text-to-Speech etc.

Multi-User CRM

Access to CRM for every agent.

Cost Saving

Save costs from Blacklisting & Working Hours setup.

and more...

IVR allows you automate most of your regular tasks like attending and greeting the calls, forwarding to different users depending upon user's input etc.
All the numbers provided by Ziffy are directly registered on the business's name. So you will have the ownership of the number from day one.
Access your data from anywhere in the world with user based access and real-time reporting.

How To Get Toll Free Number in India?

To get a Toll Free number in India, all you have to do is to call on 1800-123-3733 or 955-444-3322, and our Toll free number specialist will help you to buy a Toll Free number in minutes.

Otherwise, follow the simple few steps to buy a Toll Free number in India and your number will be up and running in minutes:

  1. Book your number from the form given at the top of this page.
  2. Choose a Toll Free number plan
  3. Purchase the plan by making the payment.
  4. Provide your KYC documents along with a Purchase Order
  5. Upload an IVR script on the Ziffy's server.
  6. Enter the forwarding number of your agents.

This is all you need to start your Toll Free number. Total processing time won't be over five minutes if you already have the KYC documents with you.

To buy a Toll Free number, you will require full KYC documents, i.e. ID proof, Address Proof, and Aadhaar Verification. Since it is an enterprise service, you will also need your company's registration certificate, MoA, AoA, and a Board Resolution.

To learn about how to buy toll free number in India please visit https://ziffy.in/how-to-buy-tollfree


What Is The Total Cost Of A Toll Free Number In India?

The total cost for toll free number in India depends upon the expected call volume, number of agents handling the call and the features you require with the IVR service.

The cost of a toll free number, as a standalone service is very cheap and you can get it for as low as Rs 750 per month. But in this case the number will cost without and bells and whistles i.e., just a toll free number without any IVR service. The cost of getting a toll free number also depends upon the mobile operator as every operator has a different toll free number pricing.


Real Time Call Logs

Get all the call details in real time. Who called you, how many times, who attended the call, from which geographic location they come from, how many minutes they were on the line. Everything is available in seconds just after the call ended.

Call Recording

Record each and every call and get them on your e-mail. Use them for training purpose or keep them for future reference. Call recording is an optional feature, which can be switched on or off from your panel.

Multi-User CRM Panel

Ziffy offers multi-user CRM panel to mange your incoming call flow. You can create multiple user under your organisation and they all can login to our CRM panel and check calls assigned or attended by them in real time.

Advance Call Routing

With multiple advance call routing feature you can ensure maximum availability and performance of your tele-agents.

Round Robin (Cyclic): This forwarding type ensures every agent in your call centre will get equal number of incoming calls one by one.

Straight: This forwarding type ensures all calls will be delivered to first specified number and if that number is busy or unavailable then calls will be routed to fail over numbers. 10 failover numbers can be configured.

Parallel: This forwarding type ensures that calls will be delivered to all configured numbers at the same time and any one can pick the call. All other calls will be dropped.

SMS & Email Alerts

Busy, Couldn't attend the calls. Even don't want to check CRM? Don't worry we will send you SMS, Email and App based push alerts for every call received or missed. So that you can call them back or can store their number for future reference.

We even offer two-way alerts where you can simply reply to the SMS received with call details and it will be updated on the CRM. This feature is best for field staff who can't be on front on computer all the time to mange the CRM.

Ready To Use IVR Widgets

Yes, we have plenty of them. Ready to use IVR widgets, which will make your IVR more professional

Call Back Request: Let your callers make a call back request and you will instantly get a SMS & Email alert with the request details. Best if you want to save money on man power and calls.

Complaint: Offering services to your customers? Use this widget to let your registered callers automatically register a complaint for the specified service. Caller will get a SMS with complaint number so as your authorised personnel.

Voicemail: Don't want to attend calls after working hours? Let your caller leave a voice mail and you will get that on your email.

Call Conference: Want to setup a small audio meeting with your customers? Invite them for a tele-conference.

API Calls: Make API calls directly from the IVR and perform actions based on the result.

Feature Ziffy Competition
Welcome Message
Unlimited Level IVR
Pre-IVR Announcement
Activation In 1 Hour
IVR Widgets
Black List
White List
Call Back Request
Advance Call Forwarding
Real Time Call Logs
Geographic Routing
Geographic Barring
Set Working Hours
Call Rejection After Working Hours
Voice Mail on Email
Call Recording
Call Conference
Set Max Call Duration
Holiday Mode
Set Max Call Duration

Why A Toll Free Number For Your Business?

Ziffy not only just provide the Toll Free number but also enables your business number with an IVRS (Interactive Voice Response System) along with the scalability and redundancy of very high end telephony infrastructure worth lakhs of Rupees in just few thousand Rupees billed monthly.

When you buy a Toll Free number from a mobile operator they will not provide you any IVR system and will ask you to deploy a PRI and a high end EPABX system to receive the calls, which is not financially viable for everyone due to the CAPEX. Also, the toll free number provided by the operator is like a raw vegetable, which you cannot eat without cooking i.e. you have to invest a lot to make it work.

Grow your business with Toll Free number

With Ziffy's Toll Free number, you will get an intelligent IVR system for your business, which makes your call flow more efficient and your team more productive. Many of the tasks can be automated or distributed depending upon the user's input.

For example, when a caller presses 1 the call will be forwarded to Sales, when pressed 2 the call will be transferred to Support. Also, in every option call can be forwarded to multiple users at a time or can be forwarded depending upon the availability of the agent. It can also be configured to automatically create support ticket numbers or fetch data from a CRM and announce to the caller depending upon the caller's number.


Why Ziffy as a Toll Free Number Provider?

Your business will save cost... a lot of it with our Toll Free numbers. No ongoing expenses, No overhead, control your expenses and improve your agent's productivity with Ziffy's Intelligent IVRS.

Also, you will get the number ownership on your business name from day one. Ziffy is the only Toll Free Number Provider in India who will give you the total ownership of the number. Use it as you want, where you want.

When you buy a Toll Free Number from cloud telephony service providers like Ziffy then you will get redundant routes to accept and transfer your calls with 99% uptime S.L.A#2 a lot more than what any other service provider gives. Ziffy deploys a nation-wide network of redundant connectivity with operators to provide best uptime, connectivity and scalability.

Cloud Telephony Grow your business with Toll Free number

With a moment notice you can increase the number of channels (simultaneous calls) to 1,80,000 per minute (depending upon your plan) on your Toll Free number without typing a single word on your computer.

Since, you don't have to maintain any server, database, EPABX or network eventually it will save lot of your's time and money along with the man-power.


Premium Features

Free for callers, Advance call management, No CAPEX or infrastructure requirement with auto-fail over feature makes the Ziffy's Toll Free number offering best in the market.

Along with all the above features, Ziffy also provide API access to manage the call flow and to integrate with different third party softwares and CRM. With Ziffy's IVRS API you can link the calls with any Social Media platform, CRM, ERP or even to HRMS.



Trusted By

Bagrrys Cloud Telephony Client of Ziffy
Coca-Cola Cloud Telephony Client of Ziffy
Dabur Cloud Telephony Client of Ziffy
Hyundai Cloud Telephony Client of Ziffy
McGraw Hill Cloud Telephony Client of Ziffy
Microsoft Cloud Telephony Client of Ziffy
Nielsen Cloud Telephony Client of Ziffy
Hungama Cloud Telephony Client of Ziffy